Sep 25, 2020

Emerging Supports for Family Caregivers: Effects of Hospital Visitor Restrictions on Older Adults, Families, and Providers

September 29, 2020

12:00 PM - 1:00 PM ET

The webinar focuses on the impact of hospital visitation restrictions during COVID-19. Hear from system leaders who nimbly adapted in crisis times to better support patients, family caregivers and hospital staff.


  • Linda Burnes Bolton, DrPH, RN, FAAN, Senior Vice President, Chief Health Equity Officer, Cedar-Sinai
  • Margaret Gavigan, MSN, MBA, RN, NEA-BC, Regional Chief Nursing Officer & System Vice President, Clinical Operations, Advocate Aurora Health
  • Bradley Kruger, M.A.Ed., MBA, System Vice President, Patient Experience, Advocate Aurora Health
  • Kevin Biese, MD, Associate Professor, Emergency Medicine & Vice-Chair of Academic Affairs, UNC School of Medicine
  • Susan C. Reinhard, PhD, RN, FAAN, Senior Vice President and Director, AARP Public Policy Institute & Chief Strategist, Center to Champion Nursing in America

Learning Objectives:

  • How do hospital visitor restrictions impact patients, family caregivers and providers?
  • What promising practices are consistent with person- and family-centered care during COVID-19 and beyond?
  • Why does creating a clear codified process around visitor policies and compassionate exceptions is critical to care quality and the hospital bottom line?

If you have any questions, please email  If you’d like to learn more about AARP’s Home Alone AllianceSM and find tools and resources for enhancing the way your hospital supports family caregivers, visit